Fraud Intelligence for Marketplaces

Fraud guidance for your workflow

A marketplace depends on trust between participants who may be new to one another. Buyer and seller onboarding, listings, messages, payments and disputes can each reveal a different part of a harmful journey. IFD helps teams decide which additional signals could make that journey easier to assess.

Review relationships, not isolated profiles

Compare account connections with the action being attempted. The same detail appearing on several profiles can reflect a legitimate business or coordinated misuse. Preserve the distinction between a link, a suspicious pattern and a confirmed policy violation.

Four areas to connect

A marketplace review becomes more useful when the team can follow both accounts, their connections, and the sequence of events.

• Buyer Context: Review access and purchase history
• Seller Context: Assess onboarding and activity
• Connections: Investigate repeated account links
• Outcomes: Use disputes to inform review

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Build a shared review path

Agree how trust, payments and support teams exchange relevant evidence. Evaluate new signals against transaction outcomes and the effect on genuine buyers and sellers.

Keep the customer context

A connection between accounts is a lead to validate, not proof of collusion.

What working with IFD looks like

Tell us which decision you want to improve and what evidence your team already has. IFD helps clarify useful signals, compare suitable providers and scope an evaluation. We review coverage, limitations and practical fit so your team can decide on the next step.

• Define one abuse pattern and the decision it affects
• Identify the evidence gaps and relevant provider capabilities
• Agree a representative evaluation and meaningful outcomes
• Review results, limitations and commercial terms before deciding